FAQs
Can't find your answer? Email hello@sochillbathclub.com.
What to Expect
What is SOCHILL Bath Club?
A no-hassle recovery space built for real life — Finnish sauna, cold plunge pools, a magnesium hydro bath, dunk showers and a dedicated recovery station. Towels and swimwear are provided.
Is this for me?
Yes. Most visitors are everyday people with no prior experience. Start gently, go at your own pace — there's no wrong way to Sochill.
Do I need to book?
No bookings required — walk in anytime during our 7am–10pm hours. Coming as a large group? Email hello@sochillbathclub.com so we can prepare.
What are your opening hours?
Open daily, 7am to 10pm, with no scheduling required.
What happens when I arrive?
Check in, change, then move freely between the sauna, cold plunge, magnesium hydro bath, dunk showers and recovery station.
Do I need to bring anything?
No — towels, swimwear and lockers are all provided. Feel free to bring your own gear if you prefer.
How long can I stay?
As long as feels good. There are no time limits or structured sessions.
The Experience
Is SOCHILL social or quiet?
Both are welcome — the space accommodates chatting and solitude equally.
Should I come alone or with friends?
Either works well. Solo visits and group sessions are both completely normal.
Is there a "right" way to do the experience?
No. Simple contrast-therapy routines are available if you want structure, but they're optional — the main thing is to listen to your body.
How should I start my recovery session?
Contrast therapy is about alternating between hot and cold. We have guidance for different needs — just ask our staff anytime.
Do you do private events?
Yes — email hello@sochillbathclub.com to arrange one. See our Events page for formats.
Memberships & Packs
What does a membership include?
Unlimited access to all recovery zones — sauna, cold and hot bath, and the recovery area — plus access to member-only events and special discounts.
Can I buy a membership as a gift?
Yes — check out our Gifting page, or contact us directly to arrange it.
Can I share my membership?
Memberships are individual only, but session packs can be shared with friends or family. Family members also receive a 10% discount.
Can I upgrade or pause my membership?
Yes — email membership@sochillbathclub.com for flexible options.
How do I cancel my membership?
Give us 10 days' notice before your next billing date via membership@sochillbathclub.com.
How does pack sharing work?
Each 20+ session pack can be shared with up to 5 nominated friends or family members via the app's Family section. The main holder checks in via the app; shared users check in at the counter.
What counts as off-peak?
Monday–Friday, 7am–5pm, excluding public holidays.
Family Sunday Session
What's the Family Sunday Session?
Our weekly Sunday morning session (9am–12pm) where parents and kids can Sochill together. Children aged 8–15 enter free with a paying parent.
What should kids bring?
Their own swimwear.
Does a parent need to stay with their child?
Yes — continuous parental supervision is required.
Can kids come outside Family Sunday Session?
Family Sunday is our dedicated time for younger guests. Outside of it, the minimum age is 18 (16–18 with a parental release form).
Safety & Comfort
How are the baths cleaned?
All tubs and saunas run on continuous filtration combined with UV sterilization and bromine treatment. Water quality is tested daily.
Do you provide hydration?
Yes — complimentary water and electrolytes are available throughout your visit.
What's the minimum age?
18+ generally. Ages 16–18 need a parental release form. Family Sunday allows ages 8+ with a parent.
Do you provide guidance for first-timers?
Yes — our staff can walk you through breathwork and contrast therapy basics anytime.